Pharmacy Patient Workflow Tracking System
HEALTH AND HUMAN SERVICES, DEPARTMENT OF
About this opportunity
Sources-Sought Notice The Indian Health Service, Gallup Service Unit is issuing this sources-sought notice (SSN) to identify capable Indian-owned, economic enterprises � large (IEE) or small (ISBEE) � that can provide a computerized pharmacy patient tracking system. The system should provide electronic patient check-in, ticketing, queuing, routing, public display notifications, audio announcements, and reporting capabilities that support pharmacy workflow and reduce patient wait times while protecting patient privacy. Contractors must maintain uninterrupted operation of the system, ensure continued compliance with HIPAA privacy requirements by using ticket numbers rather than patient names for public announcements, provide technical support, upgrades, maintenance, and hardware warranty ser...