Customer Care Prototyping - Commercial Solution Opening (Notice of Availability)
DEPT OF DEFENSE
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- Posted
- Jan 11, 2026
- Closes
- Nov 4, 2026 (in 111 days)
- Last verified
- Jul 2, 2026
At a glance
This is a government contract opportunity posted by DEPT OF DEFENSE in the computer systems design services category. The deadline is November 4, 2026, 112 days from now.
Classification and identifiers
- Industry (NAICS)
- Computer Systems Design Services (541512)
- Product or service (PSC)
- Support Services for Delivery Processes Including IT Service Management (itsm), Project Program and Portfolio (ppm), and Operations Centers (noc, Goc). Itsm Processes Include Incident, Problem and Change Management Services As Part of the Itsm Program. IT Project Management Includes Support for Agile and Continuous Improvement/Development (ci/Cd). (DD01)
- Solicitation number
- HT0038-25-S-C002
- Contracting office
- DEFENSE HEALTH AGENCY
Who can apply
About this opportunity
07 Nov 2025 Revised to answer industry questions. Commercial Solution Opening Customer Care Prototyping HT0038-25-S-C002 gabriela.y.hurte.civ@health.mil November 4, 2025 1. Agency Name Defense Health Agency (DHA) 2. Issuing Acquisition Office Defense Health Agency, Defense Healthcare Management Systems - Contracting Division (DHMS-CD) in support of the Program Executive Office (PEO) � Defense Healthcare Management Systems (DHMS) 3. Funding Opportunity Title Customer Care Prototyping 2025-2026 4. Reserved 5. Announcement Type Notice of Availability (NoA), Commercial Solutions Opening (CSO) IAW 10 U.S.C. � 4022. PEO DHMS is interested in awarding other transaction agreements under the authority of 10 U.S.C. � 4022 to carry out prototype projects that are, among other things, directly relevan...