FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support � Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track
AGRICULTURE, DEPARTMENT OF
Who can apply
Total Small Business Set-Aside (FAR 19.5). SBA
About this opportunity
SPECIAL NOTICE Subject: FPAC Tier 1 & Tier 2 Service Desk and IT Service Management Support � Notice of Intent to Compete Under USDA STRATUS Pool 2 Small Business Track Agency: U.S. Department of Agriculture (USDA) Mission Area: Farm Production and Conservation (FPAC) Office: Office of Contracting and Procurement (OCP) The U.S. Department of Agriculture (USDA), Farm Production and Conservation (FPAC) Mission Area, is finalizing its acquisition approach for a forthcoming requirement that will provide end?to?end management and delivery of Tier 1 and Tier 2 Service Desk (SD) services. This effort includes full lifecycle handling of Service Requests (SRs), Incident Management, and support to Problem Management strategies and activities. The anticipated requirement will support FPAC Information...