About this archived opportunity

OverviewThe National Information and Referral Support Center will advance ACL"s strategic priority by increasing the quality and professionalism of the Older American's Act (OAA) aging and disability information and referral field through national leadership, training, technical assistance, resource development, peer learning opportunities, promoting standards and certification, coordinating with information, referral, and assistance systems, defining OAA information, referral, and assistance as a system, service, and process, and disseminating evidence-informed and culturally responsive practices throughout the nation's information, referral, and assistance ecosystem. SummaryFundamental to its role and purpose, the National I&R Support Center ensures that the aging and disability I&R/A workforce are trained, certified, and grounded in nationally standardized benchmarks that govern quality and professional service delivery. The National I&R Support Center advances ACL"s strategic priority of Connecting People to Services by providing support to streamlined access to information, services, and support for older adults, people with disabilities, and their families and caregivers. The National I&R Support Center achieves this priority by supporting the ongoing implementation, operation, and enhancement of the Eldercare Locator, through technical assistance. As a trusted, nationwide entry point, the Eldercare Locator strengthens the aging and disability networks by promoting consistency, quality, and accessibility through information and referral services contained in the Eldercare Locator database. The Eldercare Locator serves as the national gateway that connects individuals, regardless of where they are located geographically, to essential state and community-based resources closest to where they live, thereby supporting ACL"s commitment to a consumer-driven access system. The Support Center advances the HHS strategic goal of Improving the Well-Being of Americans by